If you are unable to pair and setup you beacons check the following;
- Are your beacons in close proximity to your smartphone/tablet? (at arm's length)
- Are your beacons connected to a second device?
Bluetooth devices can normally only be connected to one "master" at a time.
- Can you find the beacons under your smartphone's/tablet's Bluetooth settings?
Scan for devices and see if it lists the number of "PanPan" devices you own.
If you are still having issues after checking these steps, please verify that your smartphone/tablet is compatible with Bluetooth 4 or higher by referring to your manual or search for your device on GSM arena. Your device's bluetooth version should be listed under "COMMS"